This Web site uses etracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.
Effective RGPD effective 25/05/208 (Google translate from french):
Here are the data we collect, why we need it, and how we use that data.
Our commitment regarding your personal data:
1. We only collect data that is necessary for the proper functioning of our service.
2. Your data is protected within ultra-secure servers.
3. You decide whether or not to communicate with us and what you do with your data. You decide whether or not we can communicate with you and what you do with your data.
4. Your data is not or more useful, they are deleted!
What data do we use and why?
We only collect data that is essential for the proper functioning of our service and / or that is necessary for commercial prospection purposes. We will never collect data without your consent.
- Name and contact details of our customer (you), the recipient of the order (including email, content of your shipment and carrier used)
Why ? We need this data to fulfill our part of the contract.
- Contact history with us
Why ? We need this data to answer your requests, offer you the best service and train our staff.
- History of your quote requests
Why ? We need this data to fulfill our part of the contract. We also need it to provide you with support when you need it and give you one-click access to your quote request.
- History of your orders
Why ? We need this data to answer your requests and for reasons of legal and regulatory obligations.
- Your payment information
Why ? We need this data to fulfill our part of the contract, and so that you can also receive our refunds if necessary.
Why ? We need this data to fulfill our part of the contract so that you can synchronize your orders and follow-ups with these marketplaces.
- Cookies, IP address and type of device used
Why ? See our cookie charter
Who do we share your data with?
Your data has never been shared with third parties so that they can use them for their advertising purposes, they will never be!
However, some of your data is shared with our partners to enable us to provide you with our services:
Communication providers / customer relations
Advertising providers (targeted emails and advertisements on behalf of CHEAPATLEAST exclusively)
All of these providers only have access to the data they need to deliver the best service. All these service providers are committed to protecting the data we transmit to them in an ultra-secure manner and to using them only within the strict framework of our contracts.
What about targeted emails and ads?
If you have consented, and only in this case, marketing messages about CHEAPATLEAST news can be sent to you by e-mail. You may at any time stop receiving marketing messages from us by clicking on the unsubscribe links in each of the marketing message emails that are sent or by contacting our Customer Service directly.
On social networks (facebook, twitter, linkedin), you can configure very easily in the settings of your account
On third party sites, we invite you to read our cookie charter to learn how to set up your browser.
What are your rights regarding your personal data?
We have homework and you have rights to your personal data.
You have the right to be informed about the use of your data
You have the right to access these data for rectification or deletion
You have the right to access this data for transport to another service provider
You have the right to complain to your data protection regulator (CNIL)
To exercise your rights, please contact our Customer Service.
How long do we keep your data and where are they stored?
We keep your information for the entire life of your account and up to 3 years after placing your last order and / or having a last exchange with our customer service.
To meet legal or regulatory requirements, we may also retain your data even after we no longer need to provide you with services.
Your data are stored in our databases hosted by Box e-commerce La Poste) or those of our service providers. Apart from message exchanges between you and us, none of your data is stored on site or in our PCs. In some cases, and mainly for technical reasons, these databases may be stored on servers outside the country (including outside the European Union) from which you originally entered the data.
How does CHEAPATLEAST secure my personal data?
Your data is valuable. La Poste's "e-commerce Box" technical teams have set up ultra-secure systems, such as encryption, authentication or fraud detection protocols.